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Our Story
The Concept Group believes that at the core of every company, are the people that create value for customers. Through effective management of these people, companies may experience higher customer satisfaction, increased productivity and fewer accidents. We deliver HR services that are designed to impact companies, beginning with their employees and continuing with improved company performance.
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With a practice since 1991, our loyal clients in the Papa New Guinea and South Pacific are a testament to the dedication we place on impacting people’s lives in a real and tangible way. Our cutting edge approach of the latest techniques in our industry, blended with our management’s over 25 years leadership experience – we understand how to construct, manage and improve great employees.
Our Approach to Human Resource Management
Every solution that we provide within all HR services is completely tailored to our clients, from the cost-cutting advantages of HR outsourcing so that your company can focus on its core business, to helping your company reduce on-site accidents and create loyal employees aligned with your company’s goals. These are delivered through our four pillar approach to human resource management.
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At the heart of its offerings lay four pillars of expertise.
These are:
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Concept HR Solutions
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Concept HR Consulting
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Concept Training and Coaching
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Concept Recruitment
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We understand that people planning is a critical part of executing business strategies. Many of our clients leverage our expertise in this area by outsourcing part or all of their Human Resource Management, Payroll, Training and Recruitment activities. We, in turn, utilize our capacity with regards to technologies, consulting tools and methodologies, and our people to help clients translate their strategy into tangible results.
Our Partners
As a leader in human resources BPO in the Asia Pacific since 2003, Ascender formerly known as Talent 2 specializes in payroll, HR advisory and recruitment services to turn organizations into dynamic and exiting places to work.
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With over 2,600 employees in 48 different countries, the Hay Group is a global management consulting firm that provides solutions across every major industry. The company has many business applications and methodologies that is used with partners to provide custom tailored solutions.
Brendan Coombs is the founder and Managing Director of Concept Software and Concept Training Services. Brendan is responsible for the overall leadership of the company and its people, to ensure that Concept continues to deliver innovative and high value solutions to its clients, while exploring new opportunities in order to position and maintain Concept as a market leader.
Brendan has a HR background with over 20 years in Senior HR and Executive Management Positions. Brendan was a Founding Member of the PNG Human Resources Institute and the PNG Occupational Health and Safety association. Brendan has a Bachelor of Business in HR Management from the Queensland University of Technology.