top of page
32105394_221807145072068_2905128300059820032_n_edited.jpg

Our Courses

Foundations of Human Resource Management

Program Purpose

Turbulence and change are now commonplace for most organizations. As a firm’s goals and strategies change in response to environmental circumstances, human resources training must change too, in line with the new directions.
​
This course will provide you with an introductory knowledge of Human Resource Management today and is a pre-requisite for the other Human Resource Management modules, which can be taken in any order. It is designed to cover the basic areas of Human Resource Management.

Great For

  1. Human Resource Practitioners currently involved in Human Resource Management in the government or the private industry.

  2. Those who want to move into the field of Human Resource Management.

Teaching & Learning Strategies

Structured training presentations by facilitators including individual and/or group exercises, activities and discussions. Participants are also expected to contribute to discussions on Human Resource Management, the Knowledge and Skills required and the techniques involved in Human Resource Management.

Program Content

  • Recruitment and Selection (Job Analysis)

  • Effective Performance Management (Remuneration)

  • Employment Relations

  • Human Resource Planning

  • Describe Human Resource Management

  • Human Resource Development and Employment

  • Law (Taxation)

  • Occupational Health and Safety

  • Training and Development

  • Quality Management

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Explain the various human resource functions

  • Identify those aspects of Human Resource Management that are the most vital to national and organisational development in Papua New Guinea

  • Recommend approaches needed to ensure that human resource issues in PNG are adequately addressed

  • Explain why human resource management is an essential management function, and how it links to the organisation’s strategic goals

  • Describe the process of recruitment and selection both within and outside the organisation;

  • State why human resource planning is important, what the aims of Human Resource planning are, and how it is carried out.

Certification

Participants who successfully complete the Foundations of Human Resource Management program will receive a PNG Human Resource Institute ‘Certificate of Achievement’.

Recruitment & Selection 

Program Purpose

This recruitment training course centers on how to determine Human Resource needs and how to select the best person for the job through staff placement training. Recruitment and Selection concepts are reinforced through case studies and practical examples/role plays. The course is designed for those people who wish to advance their Recruitment and Selection Skills.

Program Purpose

Upon completion of the program, the participants will be able to:

  • Identify Recruitment needs and determining Selection Criteria

  • Identify the major Sources of Recruitment and discuss their Advantages and Disadvantages

  • Master the Selection Interview Techniques

  • Describe the Recruitment process and its relationship to human Resource planning

Teaching & Learning Strategies

Structured training presentation by facilitators, including individual/group exercise, activities and discussions. Course participants are also expected contribute to discussions on the various aspects of Recruitment and Selection.

Program Content

  • Identifying Recruitment needs and determining Selection criteria

  • Selection of Interview Techniques

  • Preparing Induction Programs

  • Types of staff advertisements and Costs

Great For

  1. Human resource practitioners and recruitment officers in Government or private industry.

  2. Those who want to move in the human resource management field.

  3. Examination to gain Individual Course Certificate.
    External Assessment as credit towards the HRM Certificate.

Certification

Participants who complete this module of the Human Resource Management Program will receive a Concept Training Services Certificate of Achievement.

Performance Management

Program Purpose

This course is specifically designed for Line Managers who are involved in the direct supervision of Staff and Accountable for performance. It is also suitable for HR personnel who are involved in supporting Line Management through managing Performance Management policy.
​
There is an emphasis on:

  • Managing behaviour through setting clear job related outcomes;,

  • Being objective and consistent; and

  • How to develop and encourage a functioning team.

Teaching & Learning Strategies

Structured training presentations by facilitators including individual and/or group exercises, activities and discussions. Participants are encouraged to contribute to the discussion on how to manage behaviour and creating a positive culture for the organisation.

Program Content

  • Setting boundaries

  • The power of Delegation

  • Basic Time Management

  • Formal and Informal Performance Management techniques

  • Setting Goals and Objectives

  • Using Management styles to maximize
    performance

  • Discipline as a last resort

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Understand the difference between Performance Management and Discipline;

  • Have tools to manage behaviour;

  • Be able to encourage and motivate through a direct communication approach.

Great For

  1. Line Managers who are Accountable for achieving specific outcomes of their Section through managing their staff’s and their own performance.

  2. Human Resource staff who are involved in designing, developing or recommending Performance Management processes.

Certification

Participants who successfully complete the Performance Management course will receive a ‘Certificate of Attainment’.
 
Course Fee: K1,800 + GST (per Person)  Duration: 2 Days

Basic Human Resource for Line Managers

Program Purpose

Line Managers are the front line of people management. They set the agenda and build the culture of the organisation. The Basic HR for Line Managers course will guide the Line Manager through the HR principles relevant to managing people and their performance, and provide tools and techniques to improve their own management capability.

Teaching & Learning Strategies

Structured training presentations by facilitators including individual and/or group exercises, activities and discussions. Participants are encouraged to contribute to the discussion on people management issues and performance management.

Program Content

  • Theory of HR

  • The role of HR in operations

  • Effective Communication with your staff

  • Basic Performance Management

  • Recruiting principals

  • Basic workforce planning

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Have a basic understanding of how and why human resource functions;

  • Be able to effectively communicate with HR to ensure operational demands are met through functioning human resource processes;

  • Be able to use the human resource process to manage staff performance.

Great For

  1. Line Managers who manage employees from the beginning to the end of the employee cycle.

  2. Human Resource staff who interact with Line Managers for the purpose of delivering HR functions and processes.

Certification

Participants who successfully complete the Basic HR for Line Managers course will receive a ‘Certificate of Attainment’.
 
Course Fee: K1,800 + GST
Duration: 2 Days

Job Analysis, Designing & Describing Work

Program Purpose

Provide participants with the process and structure for analysis and describing jobs in a consistent manner that enhances clarity and encourages employee engagement.

Great For

  1. HR Officers 

  2. HR Supervisors

  3. HR Managers

  4. Line Managers/Supervisors involved in the writing of Job Descriptions.

Teaching & Learning Strategies

Formal presentations, group and individual classroom exercises on analysing jobs, job design principles and the process of describing jobs using Job Description templates and sample Job Descriptions.

Program Content

  • The strategic and practical value of JD’s

  • The basic components of JD’s

  • Understanding how to construct a JD from scratch

  • Identifying purpose and accountabilities of each job

  • Standard format / structure of describing jobs as per the job requirement

  • Writing Job Descriptions that suits the nature of your organisation

  • Benefits of maintaining up-to date job position descriptions

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Understand how to investigate the components of a job and convert that into a meaningful Job Description for the employee and employer.

  • Understand the various components of a Job Description document and how to maximise its value to achieve Human Resource outcomes for the organisation.

Certification

Participants who successfully complete the JA, JD and Describing Work course will receive a ‘Certificate of Attainment’.
​
Course Fee: K1,800 + GST
Duration: 2 Days

Introduction to Hay Job Evaluation

Program Purpose

​Provides participants with the technical knowledge to perform Job Evaluations and the value of job sizing.

Teaching & Learning Strategies

Formal presentations, group and individual classroom exercises on the technical aspects of Job Evaluation and job sizing. A large percentage of this course is dealt with practical Job Evaluation exercises.

Program Content

  • The basics of Job Evaluation and job sizing

  • Detailed information on the Hay Job Evaluation methodology

  • How to calculate Know How, Problem Solving and Accountability Hay points

  • Understanding grade structures and how they relate to job size

  • Hay points and how they relate to remuneration levels using Paynet​​

  • Paynet is a proprietary product offered by the Hay Group through Concept in PNG as a remuneration Survey

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Perform Job Evaluations on all levels of positions

  • Be able to advise on why to create a JE Committee and recommend who should be on that Committee

  • Have the necessary information to chair a JE Committee

  • Understanding the relationship between job sizing and remuneration levels

Great For

  1. HR Supervisors and HR Managers who are involved in remuneration planning, recruitment, or organisational design.

  2. HR officers may also benefit as a part of their Professional Development plans.

  3. Line Managers who have been nominated to a JE Committee.

Certification

Participants who successfully complete the Intro to Hay Job Evaluation course will receive a ‘Certificate of Attainment’.

​

Course Fee: K1,800 + GST

Duration: 2 Days

Developing Staff to Achieve Objectives

Program Purpose

Training on how best to use HR for developing staff and to achieve the immediate and future operational objectives. This course is specifically designed for Line Managers who are directly involved in the development of Staff. This may be through mentoring, coaching or training, or as a Line Manager whose focus is on building internal capability and capacity across a team.

There is an emphasis on:

  • Defining and managing Accountability; and

  • Setting relevant operational goals in line with organisational objectives.

Teaching & Learning Strategies

Structured training presentations by facilitators including individual and/or group exercises, activities and discussions. Participants are encouraged to contribute to the discussion on skills gap analysis, performance management and succession planning.

Program Content

  • Practical use of Job Descriptions

  • Skills Gap Analysis

  • Training Needs Analysis

  • Pros and cons of internal and external training

  • Basic Workforce Planning

  • Basic Succession Planning

Learning Outcomes

Upon completion of the program, the participants will be able to:

  • Be able to perform skills gap analysis; Understand how to use Job Descriptions to improve operational performance;

  • Be able to communicate with the HR Department to recommend effective internal and/or external training programs.

Great For

  1. Line Managers who directly manage employees and who are required to build their team’s capacity and capability.

  2. Human Resource staff who are involved in developing and managing Training Needs Analysis and designing Skills Gaps training programs.

Certification

Participants who successfully complete the Developing Staff to Achieve Objectives course will receive a ‘Certificate of Attainment’.

 

Course Fee: K1,800 + GST (per Person)    

Duration: 2 Days

bottom of page